
How Diverse Employees Help Your Job Shop
Many people are familiar with the phrase, “If you always do what you’ve always done, you’ll always get what you’ve always gotten.” The same is true with the makeup of your workplace. If all your employees have the same general experiences, your shop will keep running in about the same way. If you w...
Read More ❯
Customer Success vs. Customer Support in Manufacturing
One of a job shop’s greatest resources is its customers. You may have heard that for most places, 20% of your customers provide 80% of the work. Couple that with the difficulty and expense of getting new customers, and it becomes obvious that keeping your customers happy is important. B...
Read More ❯
Make Employee Performance Management Easier in the Job Shop
One of the greatest resources of any job shop is its employees. You wouldn’t be able to finish any jobs without them. So, just like any resource, you want to manage it well. Making sure your employees know what to do is the easy part. Employee performance management is the hard part. You may have...
Read More ❯
4 Great Things ERP Software Can Do for Your Job Shop
If you’re considering ERP software, whether you’re looking to change vendors or buy your first system, it’s helpful to think about what it should do for your shop. What will make a particular ERP system a good fit for your job shop? The four points below are a great place to start. H...
Read More ❯
How to Get Answers to Your Job Shop’s Business Questions
Getting answers to your business questions doesn’t have to be hard. All you need is good ERP software. It can keep your shop organized and make finding information a breeze. If you’re using spreadsheets or not using software at all, you could make a dramatic difference in your shop just by impl...
Read More ❯
Spring into Efficiency with These 4 Tips
Spring is often the time we start cleaning out homes and making them look nice. This spring, consider cleaning up your shop’s operations and making them more efficient. Below are four tips to help you. Track Important Data To make your shop more efficient, you have to determine&n...
Read More ❯
Customer Success: How Data Collection Helped Two Shops
Data collection is often an unsung hero of ERP software, but it’s what we build everything else on. Putting good data into your ERP system means getting good information out. First Tool Corporation and Rapid Design Group both saw first-hand what data collection could do for their s...
Read More ❯
Paycheck Protection Program from the SBA: What Your Shop Needs to Know
The Paycheck Protection Program (PPP) provides loans to businesses during the COVID-19 crisis to keep people employed. The government can forgive some of these loans, giving these small businesses a leg up during this unexpected, global event. Your shop may qualify for a PPP loan, even if you’ve already...
Read More ❯
Survey Results: How Cloud Software Helps Small Businesses
This past year has been hard on small businesses. The Small Business and Entrepreneurship Council partnered with TechnoMetrica to survey small businesses and find out what impact software on the cloud had on their businesses. Their cloud software helped a large majority in various ways. The tw...
Read More ❯
4 Tips for Great Job Shop Virtual Meetings
Virtual meetings have become huge over the past year, and they’re here to stay. Even after we can gather in groups again, customers may still opt for the convenience of a virtual meeting rather than an in-person meeting. This means you might be making your first impression through a computer screen ra...
Read More ❯