You sit down at your computer and see a familiar sight. It’s another email from another frustrated customer. They want to know when their job will be complete. When will it ship? What’s taking so long? How much longer? Do these questions sound familiar? Are you getting complaints from customers about your long turnaround time…
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Getting certified isn’t the end of the certification journey. In many ways, it’s just the beginning of a new process. Once you’re certified, you have to meet certain criteria to keep your certification. Auditors want to know that you not only have a quality process in place, but that you actually implement that process. In…
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This is what you’ve been preparing for. It’s finally time to put all your hard work to the test and earn that valuable certification designation. Many people get nervous or anxious about the idea of an audit. However, it doesn’t have to be a stressful experience, especially if you’ve put in the preparation. In the…
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If you’ve reached this step in the process, then you are well on your way to certification. In the previous two parts of this series, we talked about initial on-site training and creating all of the necessary documentation. Once you complete those steps, you’ll almost be ready for your certification audit. Before you move forward…
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Welcome back to our five-part series on ISO certification. In Part One, we talked about on-site training and how important it is to starting the certification process on the right foot. In future parts of this series, we’ll talk about internal audits, your certification audit, and how to keep your certification. If you can’t wait…
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So you’ve decided to get your ISO certification? Congratulations! Being ISO certified can open the door to a whole new world of jobs and customers that your job shop would never otherwise have access to. More importantly, though, it will help you improve your processes and service. You’ll operate more efficiently and provide better quality…
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Rehtek Machine Company, one of E2’s customers, was recently featured in the ‘Better Production’ section of Modern Machine Shop, one of the top metalworking publications. The article largely spotlights how the company used software to speed job shop ISO certification. We thought we’d toot his horn some – and ours too in the process – and…
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E2’s quality module and ISO quality certification for job shops got some props recently in a Modern Machine Shop article about K & E Plastics, a second-generation machine shop in Vermont. ISO 9001:2008 certification is built into the E2 job shop software solution, offering shop owners a cost-saving alternative or supplement to an ISO-certification consultant. Read more here about ISO 9001:2008…
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