Shoptech is recognized as a leader based on its comprehensive solutions’ usability, data capabilities and customer service

Fort Worth, TX – January 12, 2021 ECI Software Solutions, a leader in cloud-based business management solutions, today announced that for the fourth year in a row, Shoptech has been named a Market Leader in FeaturedCustomers’ Winter 2020 Customer Success Report in the Manufacturing ERP Software category. The Market Leader award is granted to vendors with the highest ratio of customer reference content, content quality score and social media presence relative to company size.

Acquired by ECI in November 2020, Shoptech helps manufacturers better manage the complexities of their manufacturing operations, including quoting, scheduling, purchasing, shipping and accounting. Shoptech’s recognition stems from customers’ feedback on its easy-to-use platform, extensive data capabilities and attentive customer service. The testimonials on FeaturedCustomers illustrate how Shoptech’s solutions enable more streamlined, efficient and productive operations for its customers.

“Creating solutions that enable our customers’ successes is our main goal – and it’s something we all take pride in,” said Matt Heerey, President of the Manufacturing Division at ECI. “Having our customers then feel compelled to share how they used our solutions to achieve that success takes it even one step further. We thank our customers and the FeaturedCustomers platform for Shoptech’s continuous recognition.”

All Manufacturing ERP Software companies in the FeaturedCustomers platform are evaluated for possible inclusion in the report. After reviewing 4,000 pieces of verified customer reference content, FeaturedCustomers determined that within the Manufacturing ERP Software category, 27 vendors met the minimum requirements needed to be considered for the customer success report. The Market Leader category is the highest of three divisions within the award and Shoptech holds its rank among only ten other ERP solution providers.

For more information, visit Shoptech’s vendor page on FeaturedCustomers which includes case studies, testimonials and videos. 

About ECI Software Solutions

ECI Software Solutions provides industry-specific business software solutions and services, focusing on cloud-based technologies. For 30+ years, ECI has served small to medium-sized manufacturing, wholesale/retail distribution, building and construction, and field service organizations. Privately held, ECI is headquartered in Fort Worth, Texas, USA, with offices throughout the U.S., Canada, Mexico, England, the Netherlands, and Australia. For information, email [email protected], visit or call (800) 959-3367.

About FeaturedCustomers
FeaturedCustomers, the world’s only customer reference platform for B2B business software & services, helps potential B2B buyers research and discover business software & services through vendor validated customer reference content such as customer testimonials, success stories, case studies, and customer videos. Every day their platform helps influence the purchasing decisions of thousands of B2B buyers in the final stages of their buying cycle from Fortune 500 companies to SMB’s. For more information, visit their website at


Wendi Sabo, Director of Marketing Communications and Brand


[email protected]