About Brisco Inc
In 1966 a group of manufacturers and engineers started a small machine shop called Brisco Inc. They purchased the land their building currently sits on in 1969 and since then the company has been passed down as each of the founders retired. Today they are a machine, fab, and laser shop and have about 35 employees. A majority of their employees have worked there for 40 years and are treated as part of the family.
Brisco does a lot of prototype work and most of their production is low quantity, around two or three thousand units per job. Of their 300 customers, they work with a lot of local artists, NASCAR race teams, and some nearby, large companies such as Volvo and Caterpillar. Almost all of the orders they receive are specialized to that customer.
Before E2, Brisco was using JobBoss software in their shop. They struggled the most with inventory because they weren’t able to accurately track materials and waste from jobs, but have had much more luck in E2. Another feature that made JobBoss difficult to use was the short character codes for customer names. Every time someone needed to find a customer in the system, it was a guessing game unless they had every name memorized. Now, they can easily find customers with access to more characters and clear vendor codes.
They were using JobBoss until the entire system crashed and they lost six months of data, including the backups. After the crash, Brisco was looking to upgrade and redo their JobBoss system, but the extreme cost made them reconsider and look for another software vendor. They chose E2 because it was overall easier than JobBoss and working in it was much less challenging.