JC Precision Milling is a precision CNC shop that’s been open since 1979, and they’ve been working hard to make their customers happy since then. They won Manufacturer of the Year from the Rockford Illinois Chamber of Commerce in 2019, but they knew that if they worked on their shop a bit more, they could get even better. So, in March 2020, they started looking for a new ERP system, and they found E2 SHOP. Almost as soon as they found E2 SHOP, Amy August, Senior Administrator and Demand Chain Manager, knew that was the system she wanted. As she said, “I’m a hard one to impress and within 5-10 minutes of the overall presentation of what E2 can do, I was looking at Rob [the owner] like, ‘Please, can we get this?’ Just because it’s just such a time-saver and built to do what we need it to do.”
They had been using JobBoss previously, but it was not meeting their shop’s or their customers’ needs. As Amy said, “Part of that was because we didn’t have a very good scheduling program. We actually didn’t have any at all. And so, it was very difficult to make sure we knew what was going on with a system that didn’t give us that information.” Their scheduling problems impacted almost the whole shop. They didn’t have the data to accurately estimate how long a job would take, it was hard to find jobs on the shop floor, and difficult to make sure everyone was working and that no one was waiting for a job to come to them. All of these issues also meant that they weren’t always sending their jobs out on time. They knew they did not want to run a shop like this, so that is why they started looking for better software.
Once Amy got E2 SHOP, she wasted no time in implementing it. As she said, “It was probably about 2 weeks before we were fully, fully, 100% integrated into the system.” Most shops take around 30-60 days to get fully implemented, but Amy did not have the time, so she made it happen sooner.
After they started using E2 SHOP on the cloud, they saw their on-time delivery improve dramatically. As Amy said, “We were running 40-50% and now we’re up to over 75-80% right now.” Their customers have loved this improvement. Amy shared, “It’s nice to hear from our customers how happy they are that we’re actually making sure that their jobs are getting done early, and we can track where they are within the whole shop, you know, just with a few clicks of a button instead of having to run out there and try to locate everything.”